Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. Plus get help on things like wayleave & access agreements. Joining in. If you aren’t available, someone over 18 will need to be around. Wait for a light to show up on your extender that tells you it’s ready to connect. Confirmation email received and engineer appointment showing. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with. Whether you’ve already decided to cancel and want to know how to do it, you’re cancelling because you’re moving and our services aren’t available at your new address, or you’ve already booked your cancellation and need the next steps, here’s everything you need to know. No hassle. The timescale is usually 90 days but if there is someone else in the property who hasn't had Virgin Media prior or in the last 90 days they could sign up once the current account has been cancelled. If so, do it now and just let the VM install run its course. Install your Boosters. Make sure that you have the cable run clear. An overview of key points around access agreements between property owners and network operators for the deployment of digital infrastructure. Installing FTTP can take up to three hours. Options. You just need to give Virgin Media 30 days’ notice that you want to leave. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. ie. However, don’t let that stop you from shopping around for the right deal for your needs. It usually takes between 30 minutes and 2 hours for an engineer to set up your Virgin Media services, this all depends on the services you’re having installed. How long will my Virgin Media contract be? The standard Virgin broadband contract is for 12 months, after which your monthly price may be subject to change. Virgin Media broadband customers will be able to switch more easily from 2023. The cable terminates on a box indoors wherever you want it, within reason. A brown box will be fitted on the outside of your flat which will have coaxial cable being fed into it. (Self Install) For a self-install, please see our step-by-step guide. Street bring Virgin Media to your home?Install Virgin TV Install Virgin TV 3. They will then attach a face plate inside your home and run coaxial cable from that point to wherever. Also the bolt on sim o2 contract with Virgin Ultimate Volt bundle states it’s unlimited data , unlimited mins and text however it’s only saying 250gb per month on my o2 app, I’ve rung o2 and they confirmed what I said and made a note and advised to check on my first bill for any changes but I’ve already checked my first bill and it. This promotion means you won’t pay the usual setup fee of £35. Also, my current provider gives me completely unlimited and unshaped fibre, and my own static IP. on 07-11-2022 22:17. At least 30Mbps download speeds in every room or £100 one-off credit. Choosing an 18-month contract is always going to be the cheapest option. How to set up Digital TV. per month and watch the hottest live and on-demand content, anytime and anywhere. A bit more expensive than Virgin's, but I'm paying for a A+ service that has only gone down twice in 2 years, for no more than 5 minutes. I accepted a deal on the phone on Monday, equipment came yesterday, but the new package hasn't activated yet. 9Virgin Media Community; Broadband; QuickStart, set up and connections;. I have been waiting 10 weeks to have broadband installed in a house 4 doors away from where I previously had Virgin Broadband. Plug your Wi-Fi booster into. £140. *Average speeds are based on the download speeds of at least. I initially booked my broadband installation on 1st of December 2022 because I was about to move into my new bought house over. How to install your Virgin TV. This is what you need to do next: Connect the short adaptor cable to the connector cable that was plugged into your old set-top box. 1 - look at what your alternatives are - maybe a rolling 30 day contract or a longer term one that you know will happen in the time scale given. Within that letter or email, we’ll also include information about any other changes we’re making, and. 1 1. You'll also receive your contract either by email or. We'll connect you in 4 to 21 working days - you'll get a provisional date once we've checked your details during the order. Region No. Average speeds are based on the speed available to at least 50% of customers at peak times (8-10pm). Ask if you can speak to the builder’s site manager, to confirm line installation is proceeding smoothly. As Swifty said, you should test your connection wired before you make any claims to Virgin. Select the app and press the Get button. Once you have all the above ready, you’re ready to go. Forum Member. Plus get help on things like wayleave & access agreements. 8 3. This hole will typically be up to 1cm in diameter and often positioned near your front door. I'm guessing my prefered date may be altered. co. Internet Members can add Virgin Plus TV to an eligible unlimited Internet plan, starting from $35 /mo. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. So in your case you were told. For information on service providers selling Full Fibre Broadband visit our FTTP providers page. My next install date is January 10th 2022. Excludes Essential broadband customers. Lines are open 12pm-10pm, 7 days a week. Key words are initially, confirmed and writing. Virgin Media installation: self-install with Quickstart kit. We have articles, videos and troubleshooting guides for all your queries. Having a landline phone will likely require a connection charge of £20. Can I have engineer visit and setup it? Thanks. You might recall when you first placed your order we gave you two choices as to how you set up your Virgin Media services. 7 min Read Published: 16 Nov 2023 How your broadband is installed will depend on what type of broadband you choose. After we’ve booked your installation, you’ll receive an email confirming the date and time slot, as well as some instructions for the install day. Then cables run from there to the Virgin cable box and optionally a cable broadband modem if you use that service. The Engineer installation should take between 30 minutes to 2 hours, depending on your subscribed services. 168. If you want the socket any. 8. 17 minutes ago. Virgin Media Ireland provides answers to all your broadband questions here. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. This is far cheaper for this speed compared to the likes of Sky, Virgin Media and BT, who charge £28-30 per month for similar packages. The work itself will likely take less than a day to. How to register to use the TV Go app or website. All our services will be set up so, once you’re in your. Someone over the age 18 (who can approve any work needed) will need to be home for the appointment slot as well as a few hours after, in case you’re the engineer arrives towards the end of the slot. Offer Ends 03/01/2024. If all wayleave permissions are granted, we would then begin planning, cabling, and construction before then installing. Get notifications on a broadband installation appointment, change it if you need to and read up more about our Broadband installation process. For example: 50MB / (10Mb/8) = 40 seconds. Help and Support from Virgin Media. If something doesn’t look right, try plugging the mesh WiFi Pod into a few different places around your home to find the best coverage. Virgin asks for at least 30 days notice to take your supply over to your new home and complete the Virgin Media moving home process. How long is the appointment? The installation takes around three hours and the Openreach engineer will need access to your property. Virgin Stream hub offering money-back for. Visit security hub. My daughter takes the keys to her first house on Monday and I suggested virgin. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. Whether you are using a Mac or a PC, you will need to install the drivers that come with the modem. You’ll also get an average upload speed of 52Mbps and a new Hub 4 router to go with it. How to install Virgin Media broadband . on 18-01-2023 20:59. Connection times. -2023 18:27. Virgin Media Ireland provides answers to all your broadband questions here. If your issue is with joining Virgin Media or applying your broadband speed boost please contact us. This promotion means you won’t pay the usual setup fee of £35. Need help installing Virgin Media broadband? Use our QuickStart self installation package for quicker broadband and internet set up. max 50Mbps upload speed. When Virgin Media was installed in my area I signed up on a deal including 200Mb broadband, weekend phone calls and maxi TV package for £45 but a year later when I tried to renew the cost for the same package plus anytime calls jumped up to £78 a month (18 month contract). Contact your chosen provider and arrange to have a new line installed. It's a 15cm x 13cm external junction box that we install on the outside of your property which connects the property to the Openreach fibre network. Installation generally takes an hour and engineers will install a socket up to 10 metres from the entrance. All Virgin Media’s broadband packages are fibre optic, which means they’re incredibly fast. You’ll find some simple step-by-step instructions telling you how to set up each of your services. Push the ' Sync ' icon on the device's side for 3 seconds. Just make sure you plug in on the go-live dates, which you can find in the letter we sent you. Installation date delays. Different upstream speeds are available at either 2Mbps. BT. Reset back to router modeInstall Hub 5 and Enable Modem ModeAvailable on new activations. Simply book one of our technicians to install your services or, if you’re given the QuickStart option at checkout, you can choose to set up without waiting. date of experience: 08 november 2023My first bill is higher than I was expecting? When your services are installed / activated you’re assigned a billing cycle in our system. A simple guide to attitude move TELLY, broadband & home phone you. Once your Virgin broadband package is up and running, connecting your TV plan will take a few hours at most. How long does a Virgin Media installation take? If your home has previously been connected to Virgin Media broadband, the whole signup to up-and-running process can be done in a few days. cable my street? Put simply, Virgin Media offer the fastest widely available broadband connections in the country. We live in the upstairs flat of a house and we have arranged to have fibre installed at the property. Switch on the Wi-Fi booster and wait for a light indicating that it’s working. When it comes to set-up costs for Sky, these usually start around the £20 mark and can reach as high as £50, plus an. Discover broadband from BT. In most cases, broadband providers give the option of a 12. Both your fibre cable and Wi-Fi router will be plugged into this. Joining in. So you've decided to join Virgin Media and you want to know the ins and outs of the installation process. Cox – Best bundle discounts. Claim rebates for completed homes (optional) Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals Broadband no upfront cost. Check your package & bills . Or write to them to as per the terms and conditions. 5, 10. Simply book one of our technicians to install your services or, if you’re given the QuickStart option at checkout, you can choose to set up without waiting. Solved: Hi, On Friday I signed up for a broadband contract for my new home and was surprised to get a phone call this morning from an - 5171702. If our technician needs to install our cables and switch your broadband over, it will take more time, but you’ll be offered the next available installation visit when you place your order. The equation for calculating download time is: File Size in bytes / (Download Speed in bits / 8) = Time. Coronavirus: Delivery, installation and repair information >. A QuickStart self-install kit can arrive in 4 days (standard) or up to 14 days if we need to close someone else’s Virgin Media account at the property. Double click the Broadband2Go setup package on Mac to begin installation. Dave. Technician set-up, or do it yourself? Cast your mind back to when you first ordered. 59pm on the date initially confirmed in writing with that customer. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. A very frustrating post to make. I ordered my broadband on the 27th September 2021 for my new home. your new services from Virgin Media in less than an hour. Average speeds are based on the speed available to at least 50% of customers at peak times (8-10pm). If our technician needs to install our cables and switch your broadband over, it will take more time, but you’ll be offered the next available installation visit when you place your order. It usually takes from 30 minutes to 2 hours for an engineer to set up your services, depending on your home. £8 a month add-on or at no extra cost for Ultimate Oomph, Gig1 and Volt customers. Broadband line information. CABLE - today I show you how to set up Virgin Broadband Media HUB and phone. It usually takes between 30 minutes and 2 hours for an engineer to set up your Virgin Media services, this all depends on the services you’re having installed. Simply set up a 360 Mini box in each of the rooms you'd like to have Virgin TV. Also the bolt on sim o2 contract with Virgin Ultimate Volt bundle states it’s unlimited data , unlimited mins and text however it’s only saying 250gb per month on my o2 app, I’ve rung o2 and they confirmed what I said and made a note and advised to check on my first bill for any changes but I’ve already checked my first bill and it. Often people will google something along the lines of ‘virgin media moving home how long’. That’s why we’re currently getting in touch with our. My broadband should have gone live on 2nd Dec 2022, I get a date each month but then the day of installation it gets pushed back to the next month. We’ll send you a confirmation email or text if we’ve found your. Activate Install Virgin Broadband Install Virgin TV Install Virgin Phone Hub Do this first. Take a look at the contract lengths a provider offers and consider whether you want to commit to a short-term or long-term contract. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Customers in certain areas can subscribe to its fastest deal, Gig1, which has an average speed of over 1Gbps (1,000Mbps). The installation should take around an hour. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 'Switching from Virgin Media to Sky Broadband'. However it’s a good idea to set up an email redirection during that period, and clear your emails and folders out so you’re ready after the 90 days. David is from and currently resides in the Charlotte area with. Help Broadband How to set up Virgin broadband Whether you’re a new customer setting up equipment for the first time or you need to replace a Hub, Follow our step-by-step. When opening the Virgin TV Go app for the first time (after downloading it free from from Google Play or Apple’s App Store, Select Register. When you switch to Virgin Media you will be given a choice of installation dates before you place your order. 8. How long does an upgrade take to activate? eden2. Virgin Phone 1. The VM installer came and saw that the cable which had been cut from my new home needed to be installed, he noted that there must be a blockage which needs completing before he can. However I've received an email today to say the delivery of the QuickStart self-install pack has been delayed by over. Wie long will the QuickStart installing take me? WiFi Hub - 30 mins; Phone lineage - 5 mins; TV box -. No setup fee. from the Street Cabinet to your house, then of course to wire your house up, where you would want everything. virgin media thought it would be appropriate to charge me £52 a month for 18 months for this at renewal. I’ve got. Make sure to take our kit with you when you move. We have articles, videos and troubleshootin g guides for all your queries. 4. How long should it take to - 5243138. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Openreach are responsible for the UK’s communications access network, including the physical phone line that we use to supply NOW Broadband. SIRO Residential Retail Partners. Again, as this involves liaising and obtaining permissions from a third party, this can cause some delays for the customer. Both you and your broadband provider must comply with the. I'm still on my previous channels and internet speed. Subnet prefix length 255. Since then, Virgin Media claims it is unable to complete my installation or deal with problems with the service. uk that their partnership with Open Fibre Networks Limited (OFNL / GTC / BUUK) is being extended, which will enable them to expand their rival gigabit broadband, TV and phone network to cover UK homes on some of the operator’s existing (older) sites. Claim rebates for completed homes (optional) Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals Broadband no upfront cost. When you place your order, we'll let you know whether you can choose QuickStart (our self-install option) or if you'll need one of our expert engineers. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. 0 and phone. 18 month minimum term applies to your broadband service. Virgin offers speeds ranging from just 50Mbps to over 1000Mbps with its Gig1 package to all its customers. Further exclusions & legal stuff apply. Virgin Media M250: 264Mbps download, 25Mbps upload. If you’re having Virgin Media installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. This promotion means you won’t pay the usual setup fee of £35. Customers must have Virgin Media Broadband at all times to avail of Loaded TV. Frontier – Best for simple pricing. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. orderd when it went live (4 months ago) within 2 days the external install had be done (line from telegraph pole to a new virgin box on side of house). 7 3. Broadband + Television: 500Mb Broadband + Loaded TV €50 a month for 12 months €104 thereafter "T&Cs apply. You'll have 30 days to cancel your account. After all, there are a number of different providers in Spain and competition is fierce. Hi, I am a new customer to Virgin Media and on April 10 I ordered the QuickStart self-install pack, with the chosen delivery date for April 15. Click the Search icon in the top left corner of the screen. What’s in the QuickStart box? Everything you need for the service you’ve picked. Mobile. No satellite dish or special skills needed to install Virgin Media. per month and watch the hottest live and on-demand content, anytime and anywhere. Your Pod needs up to 24 hours to get used to its new home. So I’ve had Sky Broadband for nearly two decades and their customer service is first class in my - 5277128 - 3Virgin Media broadband speeds. It’s much simpler to use the download time calculator above, especially when you get into the hundreds or thousands of megabytes. Virgin Media Wall Socket Example 2. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. Once your property is connected to our network, you can buy phone, tv, and broadband packages from your chosen Service Provider. Top 8 recommended bundle providers of 2023. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. 0. Or stream, control and manage. A network adapter – you’ll need this for every computer you want to connect. An engineer will visit your home within the confirmed time slot we’ve given you to install the new line. 0 Kudos. It’s much simpler to use the download time calculator above, especially when you get into the hundreds or thousands of megabytes. 4. Our latest broadband statistics reveal one in six (15%) broadband users paid between £20 to £29. Free Virgin Media Hub 5 Wi-Fi router. If you want a phone (and broadband) line but don't want to take out a package, you'll most likely have to pay for it. Without a landline: 21 days. Note: If the Virgin 360 TV box has been connected via ethernet prior to first boot up the “Select Location” and “Home Network Setup” screens may not appear and the box will move to the next step which is a software update. How long does Virgin broadband installation take? It depends on what you’re installing, but it should take around 40 minutes to set up broadband or up to 1 hour 15 minutes if you’re installing broadband, TV and phone. Virgin, completely unembarrassed by a customer having a 9 month delay are content to wait until the contractors contact them, rather than chase to find out what is. Back a step. If you have an other QuickStart installation from Virgin Media,. It was the UK’s fastest home broadband service, but with Virgin Media now also offering 1000Mbps broadband with its more widely available Gig1 service, Hyperoptic no longer leads the market in speed. Fibre to the Cabinet (FTTC) broadband comes in three main variants which offer a downstream line connection speed of 80 meg (80 Mbps), 55 meg (55 Mbps) or 40 meg (40 Mbps), but the actual maximum throughput speed of the service will be slightly lower than this at around 76 / 52 / 38 Mbps. If not, then you should be able to get an engineer appointment within 14 days. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. Push the ' Sync ' icon on the device's side for 3 seconds. Once this is agreed, the engineer will discuss with you where you would like the cable to enter your premises. How long does Virgin broadband installation take? It depends on what you’re installing, but it should take around 40 minutes to set up broadband or up to 1 hour 15 minutes if you’re installing broadband, TV and phone. It usually takes 1-2 weeks for new customers to get setup if you need an engineer to visit to install a Virgin fibre cable. They can also use your home’s electrical wiring to transmit the signal, like our Powerline Boosters. 22 Voice ControlThe answer is yes. How long does it take? Sky needs at least two weeks' notice, but you can book your move up to 90 days in. The cheapest broadband deals with the fastest internet. It depends when you take out your package and whether free installation is currently being offered. Options. Your Digital TV, broadband and home phone will be up and running before you know it. But if you need to switch for any other reason, you can do this whenever you like, as long as you're willing to pay any potential cancellation fees. 29 March 2012 at 7:49PM. For information on service providers selling Full Fibre Broadband visit our FTTP providers page. In order to comply with the Automatic Compensation Scheme (“The Scheme”), this policy outlines the provision of credits to customers in circumstances where: They experience a qualifying delay in activation of a fixed line or broadband service (defined at paragraph 1 below); or. However, many people may just prefer Sky due to its TV packages. They'll then install a fibre socket inside. Enter the email address or the mobile number you gave us when you joined Virgin Media. We are an independent and impartial price comparison. Changing your TV box takes just over an hour. Further exclusions & legal stuff apply. xxx. Up to 3 WiFi Pods if needed. M50 Fibre Broadband and Virgin Phone: New customers only. Broadband only. So, it’s best not to move it before then. Both BT and Virgin Media offer student broadband. Send the email to equipmentreturns@virginmedia. For more information on protecting yourself online, visit our guides on. This promotion means you won’t pay the usual setup fee of £35. what to do. £8 a month add-on or at no extra cost. You’ll need to give Virgin Media at least 30 days’ notice if you want to leave, even if you’re out of contract. 5. Subject to paragraph 40 (exclusions), a Communications Provider must pay automatic compensation to a customer if it does not activate a customer’s fixed line or broadband service by 11. 50 a month. Virgin Media scores a seemingly low 2. Long or short broadband contract. This then connects to the modem supplied by your preferred broadband service provider. Step 2: Order your Sky Broadband service. I took out virginmedia broadband & phone line on the 20th January 2023 but I’ve not heard anything just the email I got Pre-documents saying starting on the 24th January, does it take time to change my number over (keeping old number) because its been nearly 3 weeks, I might give it another week might go back to plusnet. Here's breakdown of the installation costs for some providers: Summary of installation costs for UK broadband providers - last checked October 2023. No need for an engineer visit. However, it does mean you will be tied to that provider for the duration of the contract term, which can make things tricky if any of the housemates decide to move out. 9. I am (allegedly) moving to Virgin Broadband from Sky. Select Netflix Premium to access 4K Ultra HD with compatible devices. This may include running new cables, or disconnecting old extension wiring and powerline adapters. 15 if we don’t turn up on the promised day of an. £8p/m extra or included with Gig1 or Volt. S ales operative - 5187264If you're staying at the same address and changing product (for example, Broadband, Superfast Fibre or Fibre 100) it should be 1-2 weeks. For last 20years plus- virgin media has been charging me expensive premium prices and using scare tactics of data usage to prevent me moving. 1 1. Switching from Virgin Media to BT: The key points. Solved: Hi, On Friday I signed up for a broadband contract for my new home and was surprised to get a phone call this morning from an - 5171702. TV box - 15 mins. You can give us this notice by calling freephone 1908. Virgin Media reserves the right to pass on any costs it incurs as a result of a total loss of service resulting from a customer’s action, for example a customer caused fault or in-home issue. You may not have access to BT’s full fibre broadband packages in your area. See this. Also, my current provider gives me completely unlimited and unshaped fibre, and my own static IP. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. Everything you need is posted to you. Contact your chosen provider and arrange to have a new line installed. If you're having problems joining O2 or applying your data boost, you can contact O2. Your actual speed will depend on your location and phone line (for standard broadband and fibre products) and your home wiring, WiFi connection and time of day (for all products). You'll be able to send that 2GB file in under 5. Hi, I'm I am in the process of purchasing a new house and would like to install the fastest virgin media broadband when I move in. It'll now arrive with you on <8/02/23>". Networking and WiFi. We will place a small NBI™ network unit on the wall inside your premises. Having a landline phone will likely require a connection charge of £20. 161346 Virgin Media D4A Self Install Navod4. You can choose from a range of superfast speeds: M50 – average speeds of 54Mbps. How long is the appointment? The installation takes around three hours and the Openreach engineer will need access to your property. Follow the simple steps below for the WiFi Boosters' manual pairing process. 0 Kudos. 0 it says Pair WPS. No plug. 90 percent of the land I worked was council ownedLeaving Virgin Media. How long will the QuickStart installation take me? WiFi Hub - 30 mins. How long does it take to install fibre broadband? Just half an hour or so, if QuickStart 's available at your address. Signed up to Virgin Media phone, broadband, internet and TV and agree an install date as you do. For an incredible £26. Using your TV remote push the Input, AV or Source button. co. In the more remote bundled areas, broadband connectivity can be significantly worse than in urban centers. Phone line - 5 mins. This is what I tried to enter. Someone over the age 18 (who can approve any work needed) will need to be home for the appointment slot as well as a few hours after, in case you’re the engineer arrives towards the end of the slot. 9 Switch on at the mains socket and then use the switch at the back of your new Virgin TV box to turn it on. With the app, users can pause and rewind live TV and record their favourite shows for later. Technically if there has already been virgin installed at the property they can install it at the same place and make you pay £99 for a relocation. Would it take a day or two to get up to around that? No, VM internet does not work like that, it’s immediate. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Nice, easy, and convenient. Their flagship fibre broadband service is known as Gig1 broadband and gives you an average download speed of 1,130Mbps. For example, Google Fiber is 50 times faster than Xfinity Prepaid Internet, while costing you only an additional $25 per month. To avoid getting stuck paying for a broadband service that you no longer need, or risk being hit with a cancellation fee, you need to make a plan. Both Sky and Virgin have a varied selection of broadband speeds, all with unlimited downloads. Sky scores 1. your new services from Virgin Media in less than an hour. it will take half a day, to lay the cable. For just £70 a month, customers will get Virgin’s ultrafast broadband and more than 230 TV channels, including Sky Sports HD and Sky Cinema HD. These contracts offer a more basic broadband connection and start from £12. Our latest broadband statistics reveal one in six (15%) broadband users paid between £20 to £29. Options. Why I left Virgin after 0 days. TV. Days pass and they still haven’t sent one. Make sure you have your account number and area reference. On the day, we'll switch it on any time up to midnight and we'll do our best to make sure you don't lose service. The ONT enables you to get our fibre. Install Virgin TV 360 Mini box 5 mins 4 Install Virgin TV Go app 10 mins 2 Uninstall TiVo box 1 Upgrade V6 box to Virgin TV 360 30 mins. I am only concerned about the timing for installation. Once you’ve picked your service, Sky will confirm your activation date. Plug the cables into the hub. on 2 occasions i booked an engineers visit, to install virgin tvo box- running cable from connection outside to downstairs dinning room.